LOYALTY PROGRAM
Meet the loyalty program that will transform your business
TIER-BASED PROGRAM
Increase engagement and use tiers to reward your best customers
- Fully customize your tier names and icons, as well as your communications to stay consistent with your brand image
- Create as many tiers as you need and set the thresholds needed to enter and retain each level
- Offer different benefits for each tier to encourage your customers to grow their ranks
Get them to join
Award points for creating an account and for making their first purchase.
Engage them
Offer various ways your customers can earn points, such as placing orders of a minimum value, leaving product reviews, following your brand on social media, ordering a specific brand, and many more.
Spread the word
Gain new customers by rewarding existing users for every person they refer and incentivize the referees to join your program by offering similar benefits.
Seamless omnichannel experience
Leverage theMarketer’s powerful APIs, integrate your loyalty program with your ERP, and let your customers create digital profiles, collect points, and use their rewards in your physical shops.
Simple for you
Use theMarketer’s Launcher and pre-built automation flows to engage your customers regularly, build long-lasting relationships, and reward loyalty on autopilot.
Win-win for everyone involved
Give your customers a sense of achievement and reward their loyalty with discounts, and benefits to boost their experience, maximize repeat purchases and skyrocket your profits.
POINT-BASED REWARDS
Boost recurrent purchases and give your customers more flexibility
Fixed amount discount
Users get cash off their orders as soon as they reach a specific limit (e.g. 500 points = 5 EUR discount; unavailable if the points balance is below 500)
Free shipping
Points can be turned into free shipping coupons
Variable discount
Customers can redeem their points as they earn them and get cash off their orders (e.g. 230 points = 2.3 EUR discount)
Percentage off
Users can exchange their points for a percentage discount coupon (e.g. 10% off).
ENGAGE THEM ANYWHERE
Create impeccable omnichannel journeys
Your program, your rules
Express your brand personality and give your points names, such as “gems” or “style tokens” to create a coherent on-brand experience.
Send timely reminders
Don’t let your customers’ efforts go to waste. Use automated flows to send them reminders when their points are about to expire.
Set boundaries
Decide what your customers need to do to collect points, how long the points are available and set time-limited rules to spice up your loyalty program even further.