How can we help you

In our FAQ section, you can find all the information you’re looking for.

We’re happy to help.

search
theMarketer Pricing Plans How is billing calculated? What is theMarketer best specific time? What is a product feed? How to Format Your Files When Importing Subscribers What are contacts? What is RFM Analysis? How to install theMarketer on your website How to import contacts How to set up your brand kit and store details How to add SMS credit How to edit SMS quiet hours How are orders allocated to an SMS campaign? How to add another user to the account What is a Discount webhook URL? How to view invoice and payment history How to forward invoices to a specific mailbox How to add a credit or debit card to your account How can I cancel my subscription? What is a segment? How to create a segment How is the number of contacts counted? How to unsubscribe a contact How to view contacts in a segment How are contact ratings calculated? Cleaning up subscribers How does theMarketer determine a customer's favorite products, category & brand theMarketer's Service Level Agreements (SLAs) How to improve low email open rates How are the fallback results for the personalized product grid determined? How to create dark-mode friendly emails in theMarketer How does Apple Privacy Update impact your campaigns? Tiers vs Points - How to choose the best loyalty model for your business? How to set up the tier-based loyalty program? How to set up the point-based loyalty program? How to set up the feedback & reviews module? How to set up the referral module? Why is permission important? How to set up the launcher? What is theMarketer optimal time? How to downgrade to a free account? How to set up a “remind customer to reorder” email? What are active users? How to export subscribers How is the conversion rate calculated? How is revenue allocated to each campaign? What are Promoters, Passives, and Detractors and how are they determined? What are top active reviewers and how is average rating calculated? How to create a pop-up form? How to create an embedded form? How to validate your domain using DNS records What fonts can you use in the emails created with theMarketer? How to delete your contacts What fonts can you use in the subscription forms created with theMarketer? What type of recommendations can you make using theMarketer's personalized product grid? How to create an automated welcome series How to create an automated cart abandonment series How to check if the API discount codes are working? Understanding Email Bounces: Hard vs. Soft How to prepare for Google and Yahoo's email sender requirements in 2024 How to use transactional emails and SMS messages How to create a segment based on tags How to avoid email clipping in Gmail How long should your subject lines be? How long should your preview texts be? How to connect theMarketer to Typeform What is subscriber fatigue? How to connect theMarketer to SMSLink What is theMarketer Smart Sending? How to connect theMarketer to Aqurate How to connect theMarketer to HubSpot Black Friday Tips How to connect theMarketer to SMSO How to connect theMarketer to OptiMonk How annual payments work How to connect theMarketer to Canva How to create custom reports How to use webhooks How to add and edit the menu of your emails How to add custom products to your emails How to add survey questions to your emails How to add discount codes to your emails How to change the background of an email or email element How to use email layout and structure How to save email components How to save and use a custom email template How to set up Automated Scheduling How to connect theMarketer to Calendly How to connect theMarketer to SurveyMonkey How to create and edit landing pages Why we’re not detecting traffic from your website How to connect theMarketer to Facebook & Instagram Lead Ads How to connect theMarketer to Gravity Forms How to connect theMarketer to Make.com All you need to know about integrating theMarketer with Gomag All you need to know about integrating theMarketer with Merchant Pro
CATEGORIES

API & Integrations

Audience

Automation

Billing

Campaigns

Email Deliverability

Feedback & Reviews

Getting started

Launcher

Loyalty Program

Personalization

RFM Analysis

Referral Program

Reports

SMS Campaigns

Subscription Forms

Your account

mkt cookies image

We use cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Learn more